Lohan Slot takes your privacy with the utmost seriousness. This document clearly and honestly explains how we collect, use, store, and protect your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
This is more than just a policy on paper — it is the way Lohan Slot operating every day to maintain your trust
Lohan slot only collects data that is strictly necessary for the platform to operate. We do not ask for irrelevant information. If a piece of data is not needed to provide our services to you, we simply do not collect it.
All data transmitted between your device and Lohan Slot's servers is protected by 256-bit SSL encryption — the same level of security used by Malaysia's leading banks. Your login credentials and financial transactions cannot be intercepted.
You have the full right to access, correct, or request the deletion of your personal data at any time. Lohan Slot fully respects these rights and will respond to every request within 14 business days.
Lohan Slot has never and will never sell, rent, or trade your personal data to any third party for marketing purposes. Your data belongs to you — it is not a business commodity.
All of Lohan Slot's data handling practices are in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We undergo regular compliance audits to ensure our policies and practices remain current and legally compliant.
In the event of any data breach involving your personal information, Lohan Slot will notify you within 72 hours of detection, in line with industry best practices and applicable legal requirements.
This Privacy Policy describes the data protection practices Lohan Slot (lohanslot.im). By registering for or using our platform, you agree to the collection and use of data as described in this document. This policy forms part of our Terms & Conditions and carries the same legal force. If you do not agree, please contact us before registering.
Lohan Slot collects several categories of personal data from our members. We adhere to the principle of minimum collection — meaning we only gather what is strictly necessary to provide you with a safe and quality service.
| Data Category | Example Information | Collection Method |
|---|---|---|
| Identity Data | Full name, date of birth, MyKad/Passport number | Registration forms, KYC verification |
| Contact Data | Malaysian phone number, email address | Registration form |
| Financial Data | Touch 'n Go, GrabPay, DuitNow account names, deposit/withdrawal records | Third-party payment gateways |
| Technical Data | IP address, browser type, device, operating system | Automatically during visits |
| Game Data | Betting history, slots activity, game scores | Automatic platform records |
| Communication Data | Live chat conversation records, support emails | Interactions with the support team |
Your data may also be collected indirectly through cookies and similar tracking technologies while you browse the platform. Lohan Slot. Further details on cookie usage are explained in Section 6.
Lohan Slot uses collected personal data solely for lawful and transparent purposes. We do not use your data in ways you would not reasonably expect. The following are the primary purposes for which your data is used:
You may withdraw your consent to marketing communications at any time by contacting our support team or using the "unsubscribe" link in any marketing email. Withdrawing consent does not affect your account access or your receipt of essential service communications.
Lohan Slot will not sell, rent, or disclose your personal data to third parties without your consent, except in the following circumstances where it is necessary for platform operations or required by law:
Lohan Slot does not share data with advertising companies, data brokers, or any entity whose purpose is third-party commercial marketing. Your privacy is our first line of defence.
Lohan Slot invests seriously in cybersecurity infrastructure to ensure your personal data is protected against unauthorised access, breaches, or misuse. The following are the security layers we have in place:
Data retention period: Lohan Slot retains personal data for as long as your account is active or as long as necessary to fulfil legal obligations. Following account closure, data will be retained for a minimum of 5 years in accordance with Malaysian legal requirements relating to financial records, before being securely deleted.
Malaysia's Personal Data Protection Act 2010 (PDPA) grants you several important rights regarding your personal data. Lohan Slot committed to respecting and facilitating the exercise of all these rights:
You have the right to request a copy of the personal data we hold about you. We will provide a full report within 14 business days.
If any of your data is inaccurate or out of date, you have the right to request a correction. We will update your records within 7 business days.
You may request the deletion of your personal data following account closure, subject to our legal retention obligations.
You have the right to object to the use of your data for direct marketing purposes at any time, without affecting your other services.
You may request your personal data in a machine-readable format (JSON/CSV) for transfer or private storage.
In certain circumstances, you may request that we restrict the processing of your data while a dispute or review is being resolved.
Lohan Slot uses cookies and similar technologies to enhance your browsing experience and ensure the platform functions correctly. Cookies are small text files stored in your browser when you visit our website.
You can manage cookie settings through your web browser. However, disabling essential cookies may affect platform functionality. Lohan Slot. For instructions on managing cookies in popular browsers (Chrome, Firefox, Safari), please refer to the respective browser's official documentation.
If you have any questions, concerns, or complaints regarding how Lohan Slot handles your personal data, we strongly encourage you to reach out to us directly. We are committed to addressing every concern seriously and promptly.
You can reach our privacy team via:
We will acknowledge receipt of your enquiry within 24 hours and provide a full response within 14 business days. If your issue cannot be resolved internally, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia or the relevant authority.
This Privacy Policy may be updated from time to time to reflect changes in our practices or legal requirements. Any significant updates will be communicated to members via email or an in-platform notice at least 7 days before taking effect. The date of the last update is always displayed at the top of this document.
Now you know how we protect your privacy. Join over 250,000 Malaysian players who trust Lohan Slot — a safe, fair, and transparent online entertainment platform.