Lohan Slot Terms & Conditions – A Complete Guide to Using the Malaysia Platform

To register and use the services of Lohan Slot, you must meet all of the following requirements without exception:

• Be at least 18 years old on the date of registration.
• Be a resident of Malaysia and hold a valid Malaysian phone number.
• Not be on any list of individuals prohibited from gambling activity by any relevant authority.
• Register under your own name with accurate and truthful information — not on behalf of another person.
• Not have had an account previously terminated by Lohan Slot due to a breach of terms.

During registration, you are required to provide an active Malaysian phone number, a unique username, and a secure password. Lohan Slot reserves the right to request identity verification documents (MyKad or passport) at any time, particularly before processing withdrawals exceeding RM2,000.

You are solely responsible for keeping your account information — including your password and contact details — up to date and confidential at all times. Lohan Slot will not be held liable for any losses arising from unauthorised access to your account due to your own negligence.

Lohan Slot accepts deposits via authorised Malaysian digital payment methods only. All deposits must be made using an account or digital wallet registered in the same member's name. Deposits from third-party accounts are strictly prohibited.

For withdrawals, Lohan Slot processes all requests within 5–15 minutes for amounts below RM5,000 to the same payment method used for the deposit. Withdrawals exceeding RM5,000 require identity verification and may take up to 24 business hours.

Lohan Slot does not charge any withdrawal fees. However, payment service providers may impose their own charges, which are beyond our control. All amounts displayed are in Malaysian Ringgit (MYR).

All bonuses, free credits, cashback, and promotions offered by Lohan Slot are subject to the specific conditions stated alongside each promotion. The following general conditions apply to all bonuses:

• Every bonus carries a rollover requirement (wagering condition) that must be met before winnings can be withdrawn.
• Rollover is calculated based on (Total Bonus × Rollover Rate). Example: A RM100 bonus with a ×10 rollover requires you to wager RM1,000 before any withdrawal.
• Only wagers on eligible games (slots, baccarat, Sports Betting) will count towards rollover. Certain Live Casino bets may count at a different rate or may not count at all.
• Bonus validity periods range from 7 to 30 days depending on the promotion type. Expired bonuses will be automatically removed.
• Each member is entitled to claim each type of bonus once only, unless stated otherwise in the relevant promotion's terms.

For full details on current promotions, including the Welcome Bonus, reload bonuses, weekly cashback, and VIP programme, please visit the Promotions our website or the Welcome Bonus.

Lohan Slot offers a wide variety of games, including video slots, live casino (baccarat, roulette, blackjack), Sports Betting (EPL and Malaysia Super League football, BWF badminton, e-sports), and lottery. Game-specific rules are displayed within each game's interface.

General rules applicable to all games:

• The results of all slots and Live Casino games are final and cannot be disputed, except in cases of verifiable technical errors.
• Confirmed sports bets cannot be cancelled, except in specific circumstances as stated (such as match cancellation).
• If a technical disruption occurs during a game session, Lohan Slot will review server records to determine the correct outcome and deliver a fair resolution for all parties.
• The random number generator (RNG) used across all slots and casino games has been independently audited to ensure complete fairness.
• The use of automated software, bots, or any tools that provide an unfair advantage is strictly prohibited.

As a member of Lohan Slot, you agree to use this platform responsibly and in compliance with all applicable laws. The following are strictly prohibited:

• Registering using false information or another person's identity.
• Attempting to hack, disrupt, or damage Lohan Slot's systems, servers, or databases.
• Using any software, scripts, or automated tools to play or place bets.
• Registering multiple accounts for the purpose of claiming bonuses or gaining an unfair advantage.
• Conducting money laundering or any other illegal financial activity through this platform.
• Sharing or selling your account to another party.
• Sending offensive, threatening, or harassing content to other members or Lohan Slot staff through our communication platforms.

Lohan Slot will report any suspected illegal activity to the relevant Malaysian authorities. You are solely responsible for ensuring your use of this platform complies with the local laws applicable to you.

You may close your account Lohan Slot at any time by contacting our support team via live chat or email at support@lohanslot.im. Prior to account closure, any remaining balance (after applicable rollover requirements have been met) will be returned to you via your original payment method.

Lohan Slot reserves the right to suspend or terminate any member's account without prior notice in the following situations:

• Confirmation or suspicion that a member has violated any terms set out in this document.
• Confirmation or suspicion that a member is under 18 years of age.
• Registration information that is inaccurate or cannot be verified.
• Fraudulent activity or attempts at money laundering.
• Instructions from the relevant authorities.

Lohan Slot is committed to protecting the privacy and personal data of all members in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). Data collected during registration and platform use is used solely for platform operations, including:

• Member identity and age verification.
• Deposit and withdrawal processing.
• Service communications and promotions (with your consent).
• Fraud prevention and legal compliance.
• Service improvements based on usage patterns (anonymised data).

We will not sell, rent, or share your personal data with third parties for marketing purposes without your explicit consent. For full details on how we collect, store, and use your data, please read Privacy Policy ours.

Lohan Slot reserves the right to modify, add to, or amend any part of these terms and conditions at any time at our sole discretion. Members will be notified of significant changes via registered email or an in-platform notice at least 7 days before the changes take effect, except in situations that require immediate action.

Continued use of the platform Lohan Slot following any amendment to the terms shall constitute your acceptance of the revised terms. It is your responsibility to review this page periodically for any changes.

For any dispute relating to your account, transactions, or game outcomes, please follow the procedure below:

• Step 1: Contact the Lohan Slot support team via live chat or email within 48 hours of the incident.
• Step 2: Please provide full details including the transaction ID, date and time, and a description of what occurred.
• Step 3: Our team will investigate and respond within 3–5 business days.
• Step 4: If you are not satisfied with the outcome, you may request a review by senior management.

These terms and conditions are governed by the laws of Malaysia. Any dispute that cannot be resolved amicably will be referred to the jurisdiction of the relevant Malaysian courts. Your use of the Lohan Slot platform constitutes your agreement to this jurisdiction.